Delivery to a New Zealand Address & Returns
Click to send a message or hello@livelifemove.com
LiveLife Move has tried to keep things simple and make purchasing from us an easy decision. It doesn’t matter where you live in New Zealand, the cost is a flat rate of $6.00
$6.00 for delivery to your door
Buy as many items as you like and only pay $6.00
Returns
We have a returns process that suppports you to get the right size and feel amazing in your purchase
30 days to return
You may return the items bought online within 30 days of purchase.
Items must be in their original condition.
Choose to exchange or receive a refund
Exchange: We offer one free exchange with your purchase. You can exchange your item for a different size or style at no additional cost.
Refund: A refund fee will be deducted from your original payment to cover the courier cost to return the item and a processing fee.
Click for How to Return
Shop with Confidence
Learn about our support so you can have a successful shop from home experience.
Delivery Details
Delivery Information
If you have any specific delivery instructions please let us know in the notes on the checkout page which can be found under the ‘Ship to a different address’ column.
You are responsible for ensuring all information provided for delivery is accurate and complete (including any business name if shipping to a work address) so that LiveLifeMove can efficiently and accurately fulfil the order. We do not take responsibility for any orders that you do not receive due to incorrect delivery information provided by you.
Time of delivery
We all like our parcels to arrive quickly! You have purchased it, now you want it! At LiveLife Move we understand. Where possible will have your items on the way to you at the latest the day following your order. With the exception of all weekend orders which will be couriered on the next working day (Monday). You can expect your item to arrive in 3-5 working days from the time of order.
If you have any specific needs then make contact at
- call us on 021 02515576 or 0800443377
- hello@livelifemove.com or
- Click here to send us a online message
Tracking your order
You can track your order using the tracking number emailed to you or if you have any concerns then please get in touch and we can help track your order.
Damage to purchased item
Damage or loss in transit is rare however if it happens can you please keep the item and the packaging and contact us to let us know the problem at hello@livelifemove.com. Also, if your goods have not arrived within the stated timeframe, we want to know about it.
Out of Stock
LiveLife Move works hard to keep our site’s product availability updated however in some very rare instances another customer may have selected to purchase the same item as you at the same time or our website is showing incorrect stock availability. If this happens, we will notify you within one business day that we will not be able to deliver the goods in the usual delivery period. If it is an item that we cannot re-order we will give you a refund immediately; if it is an item we can re-order we will inform you of the new delivery time frame and give you the choice of waiting or receiving a full refund.