LiveLife Move has tried to keep things simple and make purchasing from us an easy decision. It doesn’t matter where you live (outside of New Zealand or Australia), the cost is a flat rate of $20.00. 

LiveLife Move Rest of the World Shipping is set up only to ship to the United States. If you live outside of the USA and would like to purchase then please get in touch and we look to understand requirements to your country.

Unfortunately due to tax requirements we are unable to ship to European countries.

You can buy as many items as you like and only pay $20.00

Returns

We have a returns process that suppports you to get the right size and feel amazing in your purchase

Delivery Details

Delivery Information

If you have any specific delivery instructions please let us know in the notes on the checkout page which can be found under the ‘Ship to a different address’ column.

You are responsible for ensuring all information provided for delivery is accurate and complete (including any business name if shipping to a work address) so that Move with You  can efficiently and accurately fulfil the order.  We do not take responsibility for any orders that you do not receive due to incorrect delivery information provided by you.

Time of delivery

Where possible will have your items on the way to you at the latest the day following your order. With the exception of all weekend orders which will be couriered on the next working day (Monday). You can expect your item to arrive 7-15 working days from the time of order.

If you have any specific needs then make contact at

• hello@livelifemove.com  or
• click to send us a online message or
• call us on +6421447733

Tracking your order

You can track your order using the tracking number emailed to you or if you have any concerns then please get in touch and we can help track your order.

Damage to purchased item

Damage or loss in transit is rare however if it happens can you please keep the item and the packaging and contact us to let us know the problem at hello@livelifemove.com. Also, if your goods have not arrived within the stated timeframe, we want to know about it.

Out of Stock

LiveLife Move works hard to keep our site’s product availability updated however in some very rare instances another customer may have selected to purchase the same item as you at the same time. If this happens, we will notify you within one business day that we will not be able to deliver the goods in the usual delivery period. If it is an item that we cannot re-order we will give you a refund immediately; if it is an item we can re-order we will inform you of the new delivery time frame and give you the choice of waiting or receiving a refund.

Custom Charges

Items shipped to the rest of the world may be subjected to international custom and import fees (ie. tax, duties and clearing fees). LiveLife Move takes no responsibility in payment of these charges. Please check with your local governmental office for further information relating to charges in your location. Custom clearance procedures can cause some delays to original delivery time frames.

If your purchase is returned to LiveLife Move due to failure to collect your parcel as you are not wanting to pay these fees or due to  incorrect address information, will result in a refund of your original order amount less $50NZD to cover for the processing and shipping costs.

If you refuse your parcel at customs due to the fees your order will be destroyed by customs and you will not be refunded by LiveLife Move.